Indian Groceries
|
SHIPPING POLICY: All orders over $95 are FREE ground shipping. Any orders under $95 is charged a flat rate of $9.95. If your order is over $95 with other priority shipping methods, it qualifies for a $9.95 shipping charges credit over published price. For other shipping methods and rates, please contact customer service. We cannot ship frozen items and vegetables. Locals can have them delivered within next business day. Please call with your zip code. Sales tax will be added for CA customers for taxable items The rates quoted above are only applicable to orders destined to the lower forty-eight United States. Most continental United States orders are shipped via UPS Ground Service (1-5 business days shipping time). We reserve the right to choose any shipping method (ie. FedEx, DHL, USPS) to get your order to your doorstep. Free shipping promotion not applicable for PO Box, APO and FPO addresses. Shipping to Canada: Please note Shipment to Canada may incur brokerage fees and customs duty in addition to the Shipping fee charged By us. Brokerage and Customs duty are Responsibility of the importer and will not be paid by Annapurnastore.com under any For orders shipped to Hawaii, Alaska, PO, APO, FPO, and international addresses, annpurnastore.com will contact you via e-mail within 48 hours to discuss various shipping options. Please note that UPS will charge a penalty for incorrect shipping addresses. Please verify that you have entered the correct shipping information, including suite and apartment numbers, or you may be charged a $8.00 penalty imposed by UPS. For any other shipping information and rates, please call customer service RETURN POLICY: Hassle-Free Return Policy annpurnastore.com is devoted to 100% customer satisfaction. If any item you receive has any defect, faulty workmanship, or defect due to shipping, annpurnastore.com will refund it. Please note that we do not accept returns or provide refunds for fresh food If you need to return any item that meets these conditions, you must notify our Customer Call Center within 7 days of receipt of your order. Please leave a message at our Customer Call Center at 1-805-641-1794. Your inquiry will be promptly returned within All items must be returned in their original packaging, with all original accessories. Pre-recorded media, such as CDs & DVDs must be unopened to receive a refund. Opened media may be returned only if it contains a manufacturer's defect. annpurnastore.com's return policy does not cover damage caused after an item has arrived at its destination, including spoilage, melting or other damage. All items must be returned in its original, unopened condition. annpurnastore.com will refund shipping Customer Call Center: 1-805-641-1794 PRIVACY POLICY: In order to demonstrate our strong commitment to privacy,annpurnastore.com has created a privacy policy. The following policy discloses information regarding the website:annpurnastore.com. This site requires user's contact information. This information is only used for shipping purposes and billing confirmation. Users may provide an e-mail address. This e-mail address is used by annpurnastore.com to send a confirmation after an order is placed. Credit card information is required to process all orders on annpurnastore.com. We have top safety measures in credit card processing, which immediately verifies the provided name & billing address. No information provided by users on annpurnastore.com is sold or distributed to any third parties. Security This site has security measures in order to protect against fraud or misuse of any provided information. All information provided is encrypted using 128 bit SSL encryption. A security lock image can be seen in the bottom right corner of your web browser . CONTACT US: Annapurna Store Locally AKA Asian pantry Ventura CA 93003 805-641-1794 Skype: annapurna.store email: asianpantry@yahoo.com Live Customer Service: 11AM to 8PM PST |